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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 21125 Reviews

Based on the reviews from the last 2 months

21125 Reviews
View: 1080

Today

Ordered From: Boutique

Reviewed by: Gino Germana

Review

No reviews submitted

Today

Ordered From: A.N.G.E.L.O Vintage

Reviewed by: YN

Review

No reviews submitted

Today

Ordered From: Tessabit

Reviewed by: Gino Germana

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: YN

Review

No reviews submitted

Today

Ordered From: Smets

Reviewed by: Assal Nouri

Review

No reviews submitted

Today

Ordered From: Tessabit

Reviewed by: Yuqi He

Review

Farfetch sent me a wrong size hoodie. I ordered a 32 size hoodie online, but I received a 36 one. It’s too late when I realized the problem and I can’t return it.

Today

Ordered From: Eraldo

Reviewed by: kumagai izumi

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: NAJLA ALASMARI

Review

Thank you

Today

Ordered From: VALENTI

Reviewed by: haniyya alrehaily

Review

No reviews submitted

Today

Ordered From: THE THIN LINE

Reviewed by: NarjesAlawi

Review

I would like to have the box and paper bag for the original company

of 2112
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Sunday to Thursday 9am-6pm EEST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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