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Contact Us


tel:+61 488 839 167 (Available Monday to Friday 8am-9pm HKT).


We aim to respond within 24 hours, however, during the holidays we may take a little longer getting back to you. Find the answer you need in our FAQs section.

Language Support

We provide Chinese language support.在下方聯絡表格中輸入中文,或撥打熱線電話:+86 21 8011 9588(周一至周五,北京时间 08:00-20:00 周六及节假日,北京时间 09:00-18:00),我們的中文客服將及時給您回復。

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Other Enquiries



If you are a journalist and require images for editorial purposes, please e-mail your requests to Please note that we do not hold samples, however, we may be able to put you in touch with our partner boutiques to obtain these.



If you are interested in joining the Farfetch affiliate programme, please e-mail us at and include the name and URL of the website. To find out more about our affiliate scheme, please click here.

Retail Partners:


Would you like to join Farfetch as a retail partner? Please e-mail with details of your boutique, including a website address if you have one.


If you are interested in a career at Farfetch, please visit our careers page.


Please note that Farfetch operates as a marketplace for independent boutiques. We do not have a buying department and we do not buy stock directly from brands.

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